Challenging Automower ‘Eco’ Installation

Automower specialists from Ben Burgess provide the ideal solution for a perfectly maintained garden.

In early 2022 the team at Ben Burgess Beeston took on a challenging Husqvarna Automower® installation for a customer from the king’s Lynn area. Working alongside the customer and their landscaper, they were able to assist in creating a perfectly maintained garden.

GroundsCare Sales Advisor Lee Cooper and Service Technician James Hoare spoke with us about the challenges and experiences surrounding the installation.

“When we initially visited the site, it was completely bare. With the assistance of the Area Business Manager from Husqvarna James, we worked with the customer Mark and their landscaper to build a picture of what they were hoping to achieve, to ensure we could deliver the perfect finish. We settled on providing two Automower® 430X GPS enabled machines to cover each side of the garden, meaning that the machines wouldn’t need to cross any of the ornate stonework being laid and would deliver the right finish in a shorter timescale.

“Technician James programmed the machines to operate during the night, allowing the customer freedom of the garden during the day. Both Automowers® were programmed with a geofence anti-theft function to protect the machines and were then linked to Mark’s phone, allowing him complete control over them remotely from anywhere in the world.

“The installation was a challenging one, because the turf had been freshly laid. We couldn’t risk damaging the new turf, so we had to do the whole job without using our usual power tools. Instead we used pegs and turf irons to achieve the correct finish, making sure the customer could see no trace of the installation. It was great for us to be able to learn and refine our techniques with Automower® installation and this project provided the perfect opportunity for an ‘Eco’ install.

“We’ve since been back in touch with the customer and he’s very happy with the results.

“This job was unlike anything we had taken on before. The scale of the garden itself proved a challenge when having to install the perimeter cable by hand, whilst negotiating various obstacles such as numerous trees and boarders. We also had to ensure that the machines could run as close to flower beds and patio’s as possible, which proved difficult some boarders only partially in place. A lot of careful judgement was required. The biggest benefit of a manual install is that machine’s accuracy is perfect, meaning that the customer has very little maintenance to attend to. With power tools an installation of this size would have taken less than a day to complete but with an ‘Eco’ installation like this it was completed in two and a half days, and the result is astonishing.”

Area Business Manager from Husqvarna James added:

“Lee from Ben Burgess Beeston contacted me for assistance visiting a potential Automower site for a large and complex garden in rural Norfolk. What made this visit more challenging was that the garden and features weren’t complete, and there wasn’t a blade of grass in sight! This made it harder to visualize the customer’s desired end result! This wasn’t a problem, as it gave us a ‘blank canvas’ to work from in terms of which models to recommend, how many machines would be needed and where the charging stations would be situated. After some discussion between myself, Lee and the landscaper we settled on two 430X Automowers®, smart enough to negotiate the challenges of large and complex lawns, working roughly half the garden each, leaving plenty of mowing capacity should the owner choose to extend at any time. The charging stations were able to be situated just out of sight to not be seen from the house, with no reduction in performance of the mowers.

“Working with Lee and the team on this installation has been a great opportunity to draw on our experiences and deliver the perfect end result for the customer. I look forward to working with the Ben Burgess team on more technical installations in the future.”

To find out more about the range of Husqvarna Automowers available at Ben Burgess, contact your local GroundsCare Area Sales Manager today.