What Our Employees Say About Working at Ben Burgess
12 August 2024 Ben Burgess News
Hear from the people who make our success possible.
At Ben Burgess, our people are our greatest asset. Hear first-hand from our team members about their experiences and what makes Ben Burgess a great place to work.
Robert Lovelace, Service Manager, Ellington Branch
Robert Lovelace, Service Manager, values Ben Burgess’s strong support, flexibility, and dedication to assisting farmers.
“I was initially attracted to Ben Burgess because of John Deere’s strong reputation and the company’s strong position to support the brand. It was a no-brainer for me. Ben Burgess has all the attributes required to promote John Deere’s future aspirations, including the development of autonomous technologies and whatever the future holds.
One task that made me feel particularly proud was the flexibility within the company to support customers as we stand on the cusp of harvest. Being able to assist farmers at a moment’s notice with loan units, for example, and having it feel like second nature rather than ‘bending over backwards’ is a great feeling.
The company’s structure is well thought out, certainly compared to others in the industry. My introduction to Ben Burgess was smooth, and knowing that there’s readily available support in the background gives you the courage to make difficult on-the-spot decisions.
I’ve found that no question has been left unanswered, which is a positive trait of the company. Additionally, being exposed to coaching and mentoring programs shows that Ben Burgess invests in its staff. There’s a greater variety of platforms to learn, some of which I may have never encountered at other dealerships, so it offers a positive challenge daily.
Serving the farming community is front and foremost for me, and it makes it worth getting to work in the morning. Knowing that you’ve helped farmers feed the country and developed relationships with customers using premium products offers an unparalleled experience.”
Jamie Fletcher, Area Sales Manager, Swineshead Branch
Jamie Fletcher, Area Sales Manager, highlights the supportive, customer-focused culture and growth opportunities at Ben Burgess.
“I was initially attracted to Ben Burgess because of the vast array of premium franchises and the opportunity to join a successful, experienced, and hard-working team. My experience here has lived up to those expectations.
One project that made me feel particularly proud was converting a customer in our area who had used a competitor brand for tractors for the last 25 years to John Deere 6R tractors. That was a significant achievement for me and the team.
The company culture is very customer-first focused, with a hard-working and positive team environment. It makes day-to-day work much easier when everyone is eager to achieve the same goal and willing to work hard to get there.
I’ve received regular internal progress reviews to ensure I’m happy in my role, and the people conducting these reviews are happy with my work. There’s also a lot of product training available, which has helped me develop my knowledge within our business and better understand our customers’ businesses.
My work here makes a meaningful impact by supporting the dealership as a whole while striving to achieve my personal targets and goals. I would recommend the company to potential job seekers because Ben Burgess looks after its staff and customers to the best of its ability. The company has a great existing team and an excellent lineup of franchises.”