SUPPORT
Connected support assists with achieving optimum machine performance.
Our team of FarmSight specialists deliver outstanding support to optimise your machine, saving you money and increasing your output.
All new John Deere machines come with our “INBASE” connected support package, free of charge, which includes set up of John Deere’s online tools as well as an optimisation visit from your local FarmSight specialist.
Service | inbase | select | premium |
1. MyJohnDeere Account Set Up | ■ | – | – |
2. Machine Handover Installation & Training | ■ | – | – |
3. John Deere Operations Centre Introduction | ■ | – | – |
4. Set up of Automatic Maintenance Notifications | ■ | – | – |
5. Annual Set Up Support/Optimisation Visit | ■ | – | ■ |
6. Remote Machine Monitoring | ■ | ■ | ■ |
7. Seasonal Phone/Email Support | ■ | ■ | ■ |
8. Remote Performace Check | ■ | ■ | ■ |
9. Software Updates | ■ | ■ | ■ |
10. End of year Review | ■ | ■ | ■ |
11. Place on Optimisation Training Day | ■ | ■ | ■ |
12. Back Up AMS Components | ■ | – | ■ |
From year 2 onward you have a choice of two levels of support to continue through the lifetime of your machine. Both packages include an end of year review which provides an opportunity to look at the data collected by your machine and gain insight into your operations, helping you make informed decisions.